Shipping & Turnaround Time
Free UPS Ground Shipping Offer
Offer applies to orders over $200 placed online, with delivery to an address within the 48 contiguous United States. Free UPS Ground Shipping Offer does not include Saturday or Sunday as transit or delivery times. Must exceed $200 before shipping, taxes, fees, or levies are applied to an order for qualification. Offer not applicable for accounts that ship on their own Freight Collect account.
Orders that have individual line items cancelled, which drops the total cost below $200, will be subject to the appropriate shipping costs being applied to that order.
Unfortunately we can not accommodate switching back and forth between shipping on your Freight Collect Account and shipping on the FM Expressions account.
Turnaround times are based on business-days and do not include weekends or observed holidays. These times also assume that submitted artwork does not have quality issues or concerns.
Our Daily Cutoff Time is 3PM ET Monday-Friday
$12 Ground Shipping Offer
Offer applies to orders placed online, with delivery to an address within the 48 contiguous United States. $12 Ground Shipping Offer does not include Saturday or Sunday as transit or delivery times. Offer not applicable for accounts that ship on their own Freight Collect account.
Unfortunately we can not accommodate switching back and forth between shipping on your Freight Collect Account and shipping on the FM Expressions account.
All Items Ship Together
Order items ship together. I.E. If you order a 2 day turnaround time item and a 3 day turnaround item, the order will ship under the 3 day turnaround time.
Ships Same Business Day* For Orders (Without Artwork Delays**) Placed by 12 p.m. EST:
Ships Next (1) Business Days* For Orders (Without Artwork Delays) Placed by 3 p.m. EST:
Ships in Two (2) Business Days* For Orders (Without Artwork Delays) Placed by 3 p.m. EST:
- Stock Numbers & Letters
- Stock Transfers
- One Color Single Image Program Vintage Formula Transfers
- One Color Single Image Program Performance Formula Transfers
- One Color Gang Sheets of ANY FORMULA
- One Color Single Image NonWoven Formula Transfers
- Full Color Single Image Program Athletic, Fashion for Lights, Fashion for Darks
- Full Color Gang Sheets of ANY FORMULA
- Full Color Single Image NonWoven Formula Transfers
Ships in Three (3) Business Days* For Orders (Without Artwork Delays) Placed by 3 p.m. EST:
- Two Color Single Image Program Athletic Formula Transfers
- Two or Three Color Gang Sheets of ANY FORMULA
- Two or Three Single Image NonWoven Formula Transfers
* Turnaround times are for standard shipping methods only. $12 Economy Ground Shipping adds 2 business days.
** Examples of Artwork Proof Acceptance and Revisions
Example 1
- Customer places order at 11AM ET, selects an option that requires a proof approval.
- Preflight proofs out at 12:30pm ET
- Customer approves proof by 1:30pm ET
- Order still qualifies to ship same day
Example 2
- Customer places order at 11:57 AM
- Preflight fails for low res at 1:30pm
- Customer sends corrected file by 2:30pm
- Order still ships same day
Example 3:
- Customer places order at 9:00 AM
- Preflight fails at 1:00pm
- Customer responds at 2:30pm
- Order ships the following day since they did not respond within an hour
Rush Service
If available for your order, the "Need It Sooner?" selection field will present the option to add it to your order. It will then update the displayed shipping date at checkout.
Shipping Change Cutoff Time
We are happy to modify your shipping method selected if you need your package sooner, however, our daily cutoff time to change your shipping method is 2:00 p.m. EST Monday through Friday. Please email customersupport@fmexpressions.com with your order number and the request for shipping speed change.
Order Quantity Exceptions
Turnaround times and shipping estimations are based on "normal quantity orders." Occasionally, larger quantity orders may be subject to an additional turnaround time, depending on the size and quantity requested. Customer Support will contact you if your order is determined to be above a "normal quantity" and give you an updated shipping date.
International
We can ship internationally around the world. We offer UPS and FedEx international shipping methods. *Please note - FedEx is only available if you have a FedEx Freight Collect Account. You would need to provide the FedEx Freight Collect number to us so your account can be updated if you would like to ship on a FedEx Account.
The UPS shipping prices will be available for viewing once you place an order in your online shopping cart. The approximate transit times are as follows:
UPS Worldwide Express - 1 to 3 Business Days
UPS Worldwide Saver - 1 to 3 Business Days
UPS Worldwide Expedited - 2 to 5 Business Days
*FedEx International Priority - 1 to 3 Business Days (Freight Collect Account Required)
Delivery
Orders ship from our Gordonsville, Virginia 22942 address by UPS. All listed delivery times are based on delivery times provided to us by the shipping carrier. We will not accept any liability for the failure of any carrier to fulfill a promised delivery time. We are not responsible for delays due to inclement weather or for issues beyond our control.
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